Service Management

Many organisations have fragmented tools that take precious time and resources to manage. By consolidating these processes and tools you can automate processes to improve agility and to provide employees with a consumer-like experience.

Infront uses technology to get your new service desk up and running fast, with built‑in ITIL best practices and a guided setup. Our easy‑to‑use service portal makes it easy for end users to submit and track requests without making a call.

Infront's solutions get you up and running quickly, allowing you to

  • Prioritize and assign work with drag‑and‑drop Visual Task Boards;
  • Gain control with complete IT service visibility; and
  • Assign work faster, simplifying IT service delivery


Why Infront?

Our Unity Reference Architecture was engineered for customer success, integrating best-in-class technologies to deliver Hybrid Cloud outcomes without compromising on security, governance or control. Infront delivers policy based control for cloud native services to deliver unprecedented control and agility.  

Infront’s team of engineers have the knowledge and experience to engineer and build an enterprise Hybrid Cloud environment to suit your needs without compromise. 

Infront’s hybrid cloud approach is backed by 18 years of data centre experience. With strong technical depth and alignment to industry trends Infront can unlock greater business value in placing your organisation on the path to modernisation and hybrid cloud.

Service Management forms part of the .Technology Services

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Powering Transformation

A Hybrid Cloud reference architecture, engineered to transform your organisation.